Appointment Booking
Checks your scheduling system in real time, offers available slots, and confirms appointments without human involvement. Syncs back to your calendar immediately.
AI Front Desk for Healthcare
Answer every after-hours call. Book it. Chart it.
AI voice agent that picks up after hours, books appointments, logs refills, and writes to your EMR. Clinical decisions route to your staff, not the model.
After hours, voicemail
Most calls after 5 pm reach voicemail, not a person. Patients hang up without leaving a message.
Morning call-back pile
Front desk staff spend the first 60 to 90 minutes of every shift returning overnight voicemails instead of serving patients in the room.
The After-Hours Gap
Your front desk closes. Patient needs don't.
Appointment requests, refill calls, and after-hours questions pile up on voicemail overnight. Staff spend the first hours of every morning returning calls instead of serving patients in the waiting room. Tivara answers immediately, every time, and writes the result to your chart before the staff arrives.
Capabilities
What Tivara handles for your front desk
Routine calls handled autonomously. Complex clinical questions escalated to a licensed clinician on your team.
Refill Requests
Logs prescription refill requests to your EMR as a structured task for your prescribing team. Confirms receipt to the patient and sets appropriate expectations.
EMR Write-Back
Every call produces a structured note that writes directly into the patient chart. No voicemail transcription, no manual data entry. Review-ready in seconds.
Clinical Escalation
When a caller describes symptoms or asks clinical questions, Tivara routes directly to your on-call nurse or care coordinator. The model never gives clinical advice.
Clinical Safety
"When in doubt, the AI defers. Every clinical question goes to your nurse, not our model."
Tivara Clinical Safety Principle
Tivara is a scheduling and administrative assistant. It does not diagnose, prescribe, or provide clinical advice. Calls involving symptoms, medications without a prior prescription context, or anything requiring clinical judgment are immediately escalated to a licensed clinician on your team. This is a hard architectural boundary, not a setting.
Integrations
Works with the EMRs your practice already uses
Direct API connections to major ambulatory EMR systems. No middleware, no custom build required.
Epic MyChart
Athenahealth
eClinicalWorks
NextGen
Kareo
DrChrono
Modernizing Medicine
Greenway Health
Ready to stop missing calls?
Join our early-access program. Setup takes one afternoon for supported EMR platforms. Tell us about your call volume and we will walk you through what integration looks like for your practice.