Talk to the Tivara team

Tell us about your clinic, how many calls you handle after hours, and which EMR you use. We will follow up within one business day with a demo and implementation timeline.

Location

121 West Trade Street, Suite 2500
Charlotte, NC 28202

We respond within one business day. No pitch decks, no automated sequences.

Common questions before the first call

Our standard deployment is month-to-month after an initial 60-day onboarding period. We require the onboarding window to ensure proper EMR integration testing and staff training.

For clinics on Epic or athenahealth with active FHIR R4 endpoints, we typically go live in 3 to 5 weeks. Smaller practice management systems with limited APIs may take 6 to 8 weeks depending on what write-back access is available.

Calls outside Tivara's defined scope, including any clinical question, are transferred to your on-call line or left as a flagged voicemail for next-day follow-up, depending on your configuration. Nothing is dropped silently.

Yes. Some clinics deploy Tivara as a queue overflow agent during peak hours so front desk staff can stay with patients in the room. This is a separate configuration from the after-hours deployment and is scoped during onboarding.